Why are your prices so low?
Watch Shop delivers thousands of watches to customers every day in an absolutely efficient manner, enabling us under certain circumstances to offer special offers and exclusives.
However, just because we sell watches in great quantities, that doesn't mean you won't receive the same after care that you would benefit from if purchased at a high street store. Our sales lines are open 24/7. You also receive full technical support from the manufacturer, as well as their fully authorised warranty.
What if I order a watch and I don't like it?
We operate a full 15 days refund policy, where if you change your mind on any purchase you can return it to us within 30 days for a full refund. All we ask is that the watch is returned to us unworn.
Are batteries included in the watches?
Yes, brand new batteries are included in all watches. These are fitted at the factory by the manufacturer - your watch is ready to wear as soon as you receive it.
Do you sell secondhand watches?
No. We only sell 100% brand new goods.
Do you sell fake/replica watches?
No. All of our watches are 100% genuine products, supplied to us directly from the manufacturer.
Do your watches come in boxes?
Yes, all of our watches come in the official box from the correct manufacturer, exactly as you would get if you were to purchase them in a high street retailer. An example picture of product packaging is listed on each product details page.